cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

See Personal Telephone Contact Numbers in the Zoom Desktop App

Izzy_Luggs
Newcomer
Newcomer

I keep asking the chatbot how to see all my personal telephone numbers in the dial pad screen of Zoom Desktop app. But it keeps telling me to log into my online Zoom account to see these numbers and edit/add them. You can't see your telephone contacts without logging into online Zoom? I wan to see them in the Desktop app without opening a browser and logging into Zoom. Is this possible? As it is I have to start typing in a name in the dial pad screen and it pops up sugestions. No way to see the entire list?

3 REPLIES 3

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @Izzy_Luggs 

 

while i am not aware of any capability to display all your personal telephone numbers in the zoom workplace app, i think the existing feature is really useful for dialing contacts.

 

when you enter any one or more characters in the dial pad screen, a list of names that contains what you entered is displayed together with their zoom presence status.  you can search for a first name or a last name or a part of some name.  as an example, when i enter "a", i see all the names and their telephone numbers that contain "a" .

Eliot_1-1741865993180.png

if you want to search for a certain number, enter the number using double or single quotes, i.e. "1" or '1'

Eliot_2-1741866363655.png

you could consider submitting a feature request to zoom to be able to see all your contacts using the zoom workplace app.  

 

thanks, eliot

 

 

 

 

 

sparrow
Community Champion | Customer
Community Champion | Customer

You can see personal contacts you created in the Zoom Workplace App. You'll see those in your contacts tab and listed under my contacts, you'll see a Personal Contacts list that you created. Each of those personal contacts will be found when name dialing in the phone dialer. Also, if you running Outlook and you have a paid calling license, you can integrate your outlook contacts into Zoom phone which will appear in your Cloud Contacts list. 

Vinnie
Community Champion | Customer
Community Champion | Customer

Hello @Izzy_Luggs , I am curious to understand your use case? It will help to create a Feature Request justification.
How it helps showing the entire list of personal contacts in the Zoom App? Or the maybe flipping the question to, How is not showing the entire list of contacts is a "pain-point" or "less efficient"?

Since Zoom allows for multiple Contact Lists to be search concurrently when searching by Name and/or Number in the Keypad: Internal Contacts, External Contacts, External Contact Integration (Outlook, Google, and I believe in the Mobile App, also the Phone's Contact) it seems more natural and efficient as opposed to selecting a list and scrolling around a list to then select a contact.

In short, I am interested in understand your use case.

 

Thanks in advanced, 

Vinnie