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2024-05-02 05:39 PM
Hi all,
I'm after software that would ideally do the following:
- Phone user picks up a call (probably via a desk phone)
- User is also logged in to Zoom on their PC, software launches with details of the incoming call (time and caller ID info)
- Receptionist enters a note/message with the option of sending it to the appropriate user via email or software popup etc.
Any ideas on how best to implement something like this in a small office?