wrong room

[Rupertchapman]

Version: 6.4.6 (53970)

I host a meeting weekly.

The meeting is established as a recurring meeting. 

Each week, I send an e mail to potential participants to invite them to the meeting.

I copy the meeting link from the zoom software and paste this into the e mail. 

For the past two weeks, I have started the meeting from the zoom software. 

The participants click the e mail link and get a message that the host is currently in another meeting.

I do not get anyone join me in the meeting.

The workaround is that I close the meeting I have started from the zoom software and click the link from the sent e mail.

The meeting starts and everyone joins. 

The meeting ID in the zoom software is the same as the meeting ID in the email. The e mail meeting invite is copied and pasted from the zoom software.

What am I doing wrong and what to I need to do to put it right?

[storyhub · Accepted solution]

Try changing the passcode in the web portal before copying the link.

If this works please click accept as a solution.

[MGSR]

Hi @Rupertchapman!

Did you see the previous response from @storyhub?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @Rupertchapman!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!