Phone Reports aren't accurate.

[capden]

I'm constantly getting called out on the accuracy of the phone reports we get form Zoom.  It's to the point that our management wants to switch phone systems and at this point I don't really care.  At least I won't have to deal with any of this anymore.  

Anyone else see the disparity of reports and subscriptions? 

It's crazy 

[ITOAdmin]

We converted to Zoom Phone in April. Could you provide a couple of examples or something I can try on my end to understand the disparity?