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March 28, 2025
Question

Meeting Recording Registrant Duration Analytics

  • March 28, 2025
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While working with the analytics api, specifically this route:

 

https://api.zoom.us/v2/meetings/98758795306/recordings/analytics_details?type=by_view


https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/analytics_details  (Documentation)

 

Observed Behavior:

  • If a user watches for 60 to 119 seconds, the API reports 59 seconds instead of the actual duration.
  • If a user watches for 5 minutes 32 seconds (332 seconds), the API reports 299 seconds (4 minutes 59 seconds) instead of the full duration.


    The reported viewing duration is consistently truncated, potentially affecting analytics accuracy. I am wondering if this is by design, or if there is a way to get more accurate readings for meeting recording duration analytics.