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How do I contact Zoom regarding Webinar reporting error?

RMWebinarOH
Newcomer
Newcomer

Hello,

 

How do I contact Zoom to inquire about inaccurate reporting data for Webinars? For example, I know 20+ people registered to attend my webinar, but Zoom is showing only 14 registrants when I export the list. This has been an ongoing issue, and I don't know why Reports is not showing accurate data in real time.

1 REPLY 1

iambobsat
Community Champion | Employee
Community Champion | Employee

Hi, 

 

Please contact Zoom Support here