cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Outbound Caller ID

kmcgregor
Explorer
Explorer

How do I change the outbound caller ID for all users?  I don't want their direct phone number showing, only either their name or our main company phone number.

1 ACCEPTED SOLUTION

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

If you are using the CSV import method, You can set the Outbound Caller id to Company number ( in bulk )and disable Selection of outbound caller id.  Or else if its just a few users, you can manually set Outbound caller ids to Company number.

 

https://support.zoom.us/hc/en-us/articles/12099759104269-Enabling-Select-Outbound-Caller-ID-Zoom-Pho...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

View solution in original post

5 REPLIES 5

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

If you are using the CSV import method, You can set the Outbound Caller id to Company number ( in bulk )and disable Selection of outbound caller id.  Or else if its just a few users, you can manually set Outbound caller ids to Company number.

 

https://support.zoom.us/hc/en-us/articles/12099759104269-Enabling-Select-Outbound-Caller-ID-Zoom-Pho...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

I have a similar issue.  Do you just export the users, update the columns and then import?

 

sachinzoom
Community Champion | Employee
Community Champion | Employee

@JamesRonald  Thats correct

kmcgregor
Explorer
Explorer

Thanks @sachinzoom that worked!

sachinzoom
Community Champion | Employee
Community Champion | Employee

Great to hear and you are welcome