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Zoom AI Companion2023-02-06 08:43 AM
How do I change the outbound caller ID for all users? I don't want their direct phone number showing, only either their name or our main company phone number.
Solved! Go to Solution.
2023-02-06 08:53 AM
Hello,
If you are using the CSV import method, You can set the Outbound Caller id to Company number ( in bulk )and disable Selection of outbound caller id. Or else if its just a few users, you can manually set Outbound caller ids to Company number.
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
2023-02-06 08:53 AM
Hello,
If you are using the CSV import method, You can set the Outbound Caller id to Company number ( in bulk )and disable Selection of outbound caller id. Or else if its just a few users, you can manually set Outbound caller ids to Company number.
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
2023-05-19 12:33 PM
I have a similar issue. Do you just export the users, update the columns and then import?
2023-05-22 09:53 AM
@JamesRonald Thats correct
2023-02-06 09:08 AM
Thanks @sachinzoom that worked!
2023-02-06 09:16 AM
Great to hear and you are welcome