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2023-02-06 08:43 AM
How do I change the outbound caller ID for all users? I don't want their direct phone number showing, only either their name or our main company phone number.
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2023-02-06 08:53 AM
Hello,
If you are using the CSV import method, You can set the Outbound Caller id to Company number ( in bulk )and disable Selection of outbound caller id. Or else if its just a few users, you can manually set Outbound caller ids to Company number.
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
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2023-02-06 08:53 AM
Hello,
If you are using the CSV import method, You can set the Outbound Caller id to Company number ( in bulk )and disable Selection of outbound caller id. Or else if its just a few users, you can manually set Outbound caller ids to Company number.
If this response helps, please accept the answer as an accepted solution, so others can benefit as well.
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2023-05-19 12:33 PM
I have a similar issue. Do you just export the users, update the columns and then import?
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2023-05-22 09:53 AM
@JamesRonald Thats correct
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2023-02-06 09:08 AM
Thanks @sachinzoom that worked!
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2023-02-06 09:16 AM
Great to hear and you are welcome