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2024-06-06 09:38 AM - edited 2024-06-06 09:45 AM
Hi everyone,
Has anyone experienced total Trio C60 provisioning blackout starting in May 2024? That was the last time when C60s were able to register: Last Provision Date: May 8, 2024 (UTC) -- needless to say nothing has changed whatsoever on our end
The usual remedies do NOT work such as factory reset; reboot; re-provision; delete and re-add device etc
This appears to only affect C60; we have ton of other Poly devices (VVX250s) and those are working just fine; I do have a ticket with support; waiting to hear from them but wanted to run this by the community in case there's an on-going issue with wider scope than just our tenant
Thanks
Boyan
2024-06-06 06:57 PM