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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Live on Custom Streaming Service button missing on Zoom Rooms Controller (iPad)

dmason
Newcomer
Newcomer

This morning I tried to start a live stream from our Zoom Rooms controller (iPad), but the button to start the stream was missing. I was able to work around the issue by joining the meeting from the desktop app, transferring host from the Zoom rooms controller to the desktop user, and then starting the stream from the desktop app. Usually the Start Streaming button is shown on the Zoom Rooms controller after tapping More... Has anyone else experienced this? Has the button, or functionality, been removed?

1 REPLY 1

namher125639
Newcomer
Newcomer

The Start Streaming button on the Zoom Rooms controller (iPad) should appear under the More... menu if live streaming is enabled in your Zoom settings. If it’s missing, possible reasons include:

  1. Policy or Setting Changes – Check Zoom admin settings to ensure streaming is enabled for Zoom Rooms.
  2. Software Updates – Ensure both Zoom Rooms and the controller app are up to date.
  3. Role & Permissions – Confirm the Zoom Room has the necessary host permissions.
  4. Temporary Bug – Restart the Zoom Room system or reassign the host role as a workaround.

Check Zoom’s release notes to see if functionality has changed recently.