Allow users to record their name

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2025-02-14 03:59 PM
The Zoom Phone automated attendant's pronunciation of people's names is wrong in some case. Zoom needs to allow users to record their own name.
- Topics:
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Call handling and routing
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Voicemail

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2025-02-14 04:12 PM
I agree, this is a great feature request. Thanks @ECollins!

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2025-02-18 07:52 AM
Yes, this! Most TTS and IVA say my name incorrectly, and this would be a great improvement to Zoom!

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2025-02-18 10:37 AM
I agree, allowing users to record their own names would be a valuable enhancement to the Zoom platform.

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2025-02-19 11:06 AM
I agree, this would be a valuable feature for customers.
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2025-02-19 03:28 PM
You always have the option to externally record a greeting stating each option, 1 for this person, 2 for that person, etc..... by someone who can pronounce it correctly. We have an organization of 25k users and moved to 3 different voicemail systems in a 13 years span. Most folks are either fine with the Zoom TTS pronunciations or upload their own professional greeting.
