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allow participant's to join meeting without install zoom app

mrmohamedmousta
Newcomer
Newcomer

some of my participant's haven't zoom app on their mobile or desktop what the setting should I do to let them join from browser because when they try to open invitation link message appear "cannot open the page because the address is invalid" 

2 REPLIES 2

Vinnie
Community Champion | Customer
Community Champion | Customer

Check the Meeting invitation if it has setup as part of the security "Only authenticated users can join meetings"; if that is the case, try replacing that security option (disable it) for something else, like "Require PIN", and/or "Waiting Room".
https://support.zoom.us/hc/en-us/articles/4406604615693-Requiring-authentication-to-join-a-meeting-w...

Digory
Newcomer
Newcomer

Actually, one update to settings will include a join by web browser link in invitations you send.

I found it in this article:

https://chromeunboxed.com/use-zoom-video-meetings-no-download-chrome-web-store-app/

Log in to web account. On the left side , click Settings, click "In Meeting (Advanced)" and scroll to the end. A few up the the end is 'Show a “Join from your browser” link'. Toggle that option on. 

Also, I found there is a "Web App" drop-down menu in the upper-right when logged in to the web portal. This is where I was finally able to join a meeting I created without the browser attempting to launch the application I had not installed.