cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom doesn't capture system sound on Mac, no ZoomAudioDevice routing in the output options

ErwinR
Newcomer
Newcomer

Hello,

Recently I've tried to share my screen during a meeting with audio but there was no sound for the spectator. I've found out that by default when installing zoom the installer also installs an audio device named "ZoomAudioDevice" which you can set as an audio output for the system so that the spectators could hear sound from your computer. I've noticed that on my Mac zoom did not install such a audio routing device, when reinstalling or reloading my Mac nothing changed and the audio device did not show up. 

Is there a way I could manually install the ZoomAudioDevice on my Mac?

1 REPLY 1

MaxMichelini
Newcomer
Newcomer

Hi ErwinR, I have the same problem, If I record the screen of a zoom meeting with zoomaudiodevice selected, the recorded file is with no audio. In the system of Mac don't exist ZoomAudioDevice option...