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Video not advancing

alr2
Newcomer
Newcomer

Hello:

 

When I video record myself giving a lecture, it is not recording properly. I prefer to use google slides and save to local. But when I look at the video playback, the slides don't advance when I advance them, even though I am clicking on the advance box within the shared portion of my screen. Please help me solve this- I have had to re-record things 3 or 4 times to get it to stick.

 

3 REPLIES 3

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

Hi alr2,

 

Welcome to Zoom Community. Algunos puntos importantes para considerar con esta situación pueden ser:

 

- ¿Tienes actualizado tu cliente de reuniones de Zoom?

- ¿Haz revisado la configuración de tus grabaciones?

- Esto te sucede ¿cuando grabas local? O ¿cuando grabas en la nube?

 

I´m attentie to your response to help you.

Wences

Hi Wences:

 

I am not sure what you mean by zoom meeting client. How do I check this? 

 

I am recording locally, not to the cloud. 

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

Hi alr2

 

The Zoom meeting client is the app, do you use the app? And do you have it updated?

On the other hand, I tell you that when recording locally, it is not possible to have access to the specific settings like the ones I showed you in the screenshot, it is recommended that you record in the cloud so that you can obtain the different types of views.

Wences