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Specific issues from people using a Zoom Link

RonaldSilva
Newcomer
Newcomer

‎2024-02-06 04:03 PM

I have Acuity Squarespace linked to Zoom, and it works all good, but I had an issue today 02/06/24 with a client that couldn't join a Meeting, but it's a regular client, what was different was that he was using a different location, what might have caused that?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2024-02-12 11:34 AM - edited ‎2024-02-12 11:35 AM

Hi @RonaldSilva welcome to the community! Because this is a Zoom App Marketplace App, Acuity Scheduling has a Developer Support you maybe utilize to understand how the integration works and what maybe the cause to the issue from when a user is using a different location. 

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he/him/his

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