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Livestream settings not updating in client

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JustinB
Explorer
Explorer

‎2022-02-23 04:18 PM

I have been attempting to update my account's Livestream Settings under the Account Settings > In Meeting  (Advanced) section, but the changes are not applying in my windows client.

 

I have changed the setting from YouTube to Custom Service but the client still shows Live on YouTube as an option. 

 

JustinB_0-1645661564204.pngJustinB_1-1645661597718.png

 

 

I am running client version 5.9.3. 

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JustinB
Explorer
Explorer
In response to Bort

‎2022-02-23 05:44 PM

Thanks for the reply Bort, after checking with another user on our account it turns out it was simply my user's personal settings overwriting the account settings. The account setting applied to the other user as expected.

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Bort
Zoom Employee
Zoom Employee

‎2022-02-23 05:18 PM

Are you ending and restarting the meeting between changing the setting on the web portal? These changes will not take effect during a live meeting. 

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JustinB
Explorer
Explorer
In response to Bort

‎2022-02-23 05:44 PM

Thanks for the reply Bort, after checking with another user on our account it turns out it was simply my user's personal settings overwriting the account settings. The account setting applied to the other user as expected.

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