Music of played audio is suppressed (but singing voice is still there)

[KatarinaR]

Hello,  for about a month I am struggling with this issue.  Before that, I never had this problem.

When the host plays an audio or video, the music is filtered out, while the singer's voice I can still kind of hear, though.

I tried all possible settings and all possible combinations.  Also, on my Asus Vivobook (which I ended up updating (Windows, audio, ...) but the problem still persists.

Last week, I fiddled around again with the Zoom audio (additional) settings, and the problem seemed solved. However, with the next song that was played, the problem arose again. 

I have daily Zoom sessions with music in the background. So this is a very annoying problem.  Any suggestions?

[storyhub]

Unfortunately, the host is not using original sound.

Here is insight to setting up original sound.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064198
Note that original sound has to be turned on in 2 places. Don't forget to click the Original Sound for Musicians button to toggle this on or off in the top-left corner of the meeting window for the desktop client. Also, check your OS for audio enhancements and be sure they are turned off.

If this works please click accept as a solution.