No icon for video or audio in participant view

[dkopkau]

Does anyone know why?

[RN]

Hey @dkopkau, it the participant video on and they're unmuted? The icons shown is whether a participant is muted or has their camera off. Or, they could have camera on and have not connected to audio yet? 

[SASH]

This reply doesn't help. It appears like they don't have either a mic or a camera since there are no icons displayed. How do they even get into the meeting? 

[SASH]

I have the same issue with my class attendees. It's so weird . How do they even get into the meeting?!