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How to permanently disable Live Streaming

debnewell
Explorer
Explorer

I keep having to go into my settings and turn off live streaming for each meeting, but each meeting still streams live. I don't want live streaming. Why won't the setting save (though it initially appears to, but then does not)?

 

How do I just permanently disable this feature?

1 ACCEPTED SOLUTION

bstrelko
Community Champion | Customer
Community Champion | Customer

As an admin:

Navigate to zoom.us/account/setting?tab=meeting

Permanently lock "Allow Livestreaming of Meetings" OFF.

 

bstrelko_0-1724268222203.png

This will prohibit live-streaming at the organizational/account level.

View solution in original post

7 REPLIES 7

bstrelko
Community Champion | Customer
Community Champion | Customer

As an admin:

Navigate to zoom.us/account/setting?tab=meeting

Permanently lock "Allow Livestreaming of Meetings" OFF.

 

bstrelko_0-1724268222203.png

This will prohibit live-streaming at the organizational/account level.

So I thought this was fixed, and I was able to "disable" live streaming where you directed me. However, each time I close down Zoom and start a new call, it defaults back to live streaming. I have triple-checked, and there does not seem to be a way to "save" the setting, but it doesn't save. Do you have any suggestions?

bstrelko
Community Champion | Customer
Community Champion | Customer

Are you making the change from the admin portal? I do not see a 'lock' icon next to the option in your first screenshot.

debnewell
Explorer
Explorer

I am the owner of the account. I thought it was from the admin portal; no one else created the account except me. How do I get to the Admin Portal?

2024-08-26_13-08-43.png

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bstrelko
Community Champion | Customer
Community Champion | Customer

Cool. As initially stated, LOCK this setting OFF. Right now, it is showing as toggled off, but not locked for the account.

debnewell
Explorer
Explorer

Thank you so much for your patience and helping me. Now locked šŸ˜