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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Pink dots on videocalls

Anna22
Newcomer
Newcomer

Pink dots appear on the screen when the other person enters my meeting. I tried to rebut the laptop, uninstall zoom, run a virus scan. The camera works perfectly with Facebook. It used to work fine with zoom up to recently. Laptop is Asus Windows 8.1 . Has anyone ever experienced this? 

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @Anna22 as I don't believe this is a Zoom issue, suggest updating Windows, your Zoom Client, and any camera drivers that potentially may be out-of-date. 

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