Default host (when scheduling a meeting)

[daveg21]

Hi

I'm using a Workplace pro account for work.  We have a single licence.  When I'm signed in to the zoom app on my macbook and go to schedule a meeting, as soon as I enter an address into the 'attendees' field, zoom automatically  adds a particular colleague as the host of the meeting to the list of attendees.  Worse  - even if I delete this colleague from the list, and send the meeting out, it still has him as the host, and all of this is with his name and email address (i.e. not the email address connected to our pro-account) as the host.

I've scoured the internet and zoom for where this setting (presumably something like 'default host for meetings') might be, and simply cannot find a way of changing this - help!

Thanks in advance

[colegs]

@daveg21 - Are you saying you are sharing a single license across multiple users?  If so, do you move the license around, or all sign in with shared credentials?  And are you also saying that the email being added is not actually associated to your colleague's work email address? 

I have not heard of this happening before, so it will take some research, but I want to make sure I am understanding the scenario.

[abicon]

I'm also having this problem when scheduling a meeting from the app on my mac.  It also sends the email from the 'host' email address which is not anywhere on any setting on zoom account .   Help!

[colegs]

@abicon - Can you please answer the same questions posted above regarding how you are trying to use the licenses?  Thanks.

[DMalt]

I am having a similar problem.  Colegs, to answer your quesiton, my account is not shared and the only place I have found, so far, that refers to the wrong email (one of my accounts and not the one that it should be).

The only place I could find in the settings on the web portal is that the calendar had been connected.  I deleted the connection with no success.  

This behavior occurs no matter where I set up a meeting (through the web portal, Mac client, or Zoom client for Mac). 

This sounds like a simple setting... hopefully, it is something that was right in front of me and I didn't see.