Zoom Mail and Calendar
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What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

Help with Zoom email account

I opened up a zoom email account todayAdded contacts (personal)Downloaded contacts from Google (but it was my phone book!) not email addressesWrote an emailWhen i try to type into the recipients field, nothing comes up, I´ve had to copy and paste eac... Show more

I opened up a zoom email account today

Added contacts (personal)

Downloaded contacts from Google (but it was my phone book!) not email addresses

Wrote an email

When i try to type into the recipients field, nothing comes up, I´ve had to copy and paste each one individually.

Been onto help and support, but can´t find 

How to create an address book

Within each address book unit, admins can create address books that contain contacts.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Contact Center Management then Address Books.
  3. In the left-side panel, select a previously-created unit.
  4. Click Create Address Book. You can also click the plus icon next to the unit’s display name

I´m usually tech savy but this has me lost and frustrated, I´ve wasted so much time when i could have sent an email via my google account. I´ve searched every where from my account on the web not the app. Please help 

 


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No Longer Receiving Login Verification Email

We are no longer receiving the login verification email messages. Gmail has recently changed their rules and require a valid SPF record. I believe Zoom's SPF record may be faulty. See https://www.spf-record.com/spf-lookup/zoom.us

Editing list of numbers in an invitation or calendar meeting description

Hello everyone!I have a question regarding Google Calendar and Zoom integration, specifically concerning the editing of numbers listed in meeting descriptions and invitations. When scheduling Zoom meetings, the meeting description and invitation incl... Show more

Hello everyone!

I have a question regarding Google Calendar and Zoom integration, specifically concerning the editing of numbers listed in meeting descriptions and invitations. When scheduling Zoom meetings, the meeting description and invitation include various countries' phone numbers, access codes, and passcodes for participants to join via phone. 

 

My question is: How can we edit these numbers listed in the Google Calendar meeting description and invitation to ensure that participants have the correct information to join the meeting? For example, I want to delete some numbers from descriptions automatically generated by Zoom, how can I do this? Any insights, tips, or workarounds from the community would be greatly appreciated. Have you encountered similar challenges, and if so, how have you addressed them?


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Unable to reconnect calendar and 11111 error

I logged into Zoom to find a "your calendar isn't connected." error. When I click to re-connect, it takes me to a Microsoft screen with an incorrect account email and no ability to switch accounts. Additionally, when I try to add a new linked account... Show more

I logged into Zoom to find a "your calendar isn't connected." error. When I click to re-connect, it takes me to a Microsoft screen with an incorrect account email and no ability to switch accounts. Additionally, when I try to add a new linked account, a small red error message popup comes up with '11111'. I'm still able to add a zoom meeting link within Outlook so it seems to still be working eventhough there is the error message. I'm using Chrome Version 121.0.6167.184 (Official Build) (64-bit). Zoom One Pro subscription version 5.16.10 (26186)

 


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Outlook Calendar

Zoom is no longer synching up with my Outlook account.  I used to be able to add the meeting to my calendar by clicking the button.   Now I have to download the file and when I open it I get an error message.  

 

Is anyone else having this issue?   

reply-icon Latest Reply - 

Error code 500 internal server error

Every time I try to add a meeting in Outlook, It acts like it's trying to add a Zoom meeting and then returns "500 Internal Server Error." I've tried removing the plug-in for Zoom and adding it back and no luck. Please help! 

reply-icon Latest Reply - 

Windows Security Connecting to zoom.us

hi may i seek assistance, i have a zoom pro and newly build computer however there is an issue of Windows Security pop up saying "Connecting to zoom.us" then ask me to enter username and password it pops up randomly thru the day and needs to enter my... Show more

hi may i seek assistance, i have a zoom pro and newly build computer however there is an issue of Windows Security pop up saying "Connecting to zoom.us" then ask me to enter username and password it pops up randomly thru the day and needs to enter my credentials 3 time in order for it to go away

 

is there a solution for this to stop it from popping out?

already did reinstall zoom to latest  version
clear credential manager


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calendar invites for Apple users

Hi there, I host a recurring monthly meeting. I typically batch the schedule out several weeks at a time and send out the message to all of the attendees. One attendee has had difficulty with getting the meeting added to their calendar so that the co... Show more

Hi there, I host a recurring monthly meeting. I typically batch the schedule out several weeks at a time and send out the message to all of the attendees. One attendee has had difficulty with getting the meeting added to their calendar so that the correct link shows up every time. If I'm understanding them correctly, what is happening is that the event is in their calendar but with the same link every time. I'm unsure of the exact steps that the person is using to add the event to their calendar and how much of it may be user error and how much may be a tech issue. They use Apple and the invite goes out using Google Calendar, which I'm now learning could be a big part of the problem. Does anyone know of a solution? TIA


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email notifications not going out

I can schedule meetings and add invitees. after hitting send, the meeting shows up on upcoming meetings listed in Zoom. Email notifications do not get set out, I checked settings and don't see anything associated with this in settings. All of this is... Show more

I can schedule meetings and add invitees. after hitting send, the meeting shows up on upcoming meetings listed in Zoom. Email notifications do not get set out, I checked settings and don't see anything associated with this in settings. 

All of this is on windows laptop

fyi... this used to work until I started using a macbook this week and downloaded zoom. 

 

now neither computer sends out notifications

any suggestions are welcome!


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Unwanted zoom messages about calendar events

I have connected my google calendar with zoom. Now I always get notifications from zoom about events and tasks that are not zoom-meetings. This is really annoying because I'm using a productivity tool that manages tasks dynamically. I constantly rece... Show more

I have connected my google calendar with zoom. Now I always get notifications from zoom about events and tasks that are not zoom-meetings. This is really annoying because I'm using a productivity tool that manages tasks dynamically. I constantly receive unnecessary and unwanted notifications from zoom about my tasks.
How can I disable this or limit it so that I am only informed about zoom meetings?
Thanks. 


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