Zoom Mail and Calendar
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

Resolved! Google Calendar events with no zoom meeting link showing on Zoom Room

We have this scenario where a "personal" Zoom Room for an executive using an office with glass walls needs his calendar events (coming from Google) that are not linked to a Zoom meeting itself, not to show in the list, only the ones with a zoom meeti... Show more

We have this scenario where a "personal" Zoom Room for an executive using an office with glass walls needs his calendar events (coming from Google) that are not linked to a Zoom meeting itself, not to show in the list, only the ones with a zoom meeting link associated. So the idea would be if he has a meeting or interview that is face to face, that this specific event from his calendar do not show in the Zoom Room events list on his office's TV.


Show less

reply-icon Latest Reply - 

Zoom meeting invites coming into email do not add to Apple Calendar when accepted.

Zoom meeting requests come in on my MacBook (current OS Sonoma 14.3.1) via my MS Exchange email address. Only options are Maybe, Decline or Accept as there is no .ics file attachment. When I choose Accept, the meeting invite goes to Trash and nothing... Show more

Zoom meeting requests come in on my MacBook (current OS Sonoma 14.3.1) via my MS Exchange email address.  Only options are Maybe, Decline or Accept as there is no .ics file attachment.  When I choose Accept, the meeting invite goes to Trash and nothing gets added to Calendar. If I open Calendar, there is no meeting request in the NEW or REPLIED boxes. Because of this I am having to add all Zoom requests by hand to Calendar. Unable to find a solution via research or Apple Support. Any thoughts on how to solve would be greatly appreciated. 


Show less

***********

Several folks at my organization are receiving emails with the subject "You're Invited: Join a Live Demo," from teamzoom at e.zoom.us (at to avoid astrix).  Is this a legitimate email address for Zoom?

 

TIA!

Help with Zoom email account

I opened up a zoom email account todayAdded contacts (personal)Downloaded contacts from Google (but it was my phone book!) not email addressesWrote an emailWhen i try to type into the recipients field, nothing comes up, I´ve had to copy and paste eac... Show more

I opened up a zoom email account today

Added contacts (personal)

Downloaded contacts from Google (but it was my phone book!) not email addresses

Wrote an email

When i try to type into the recipients field, nothing comes up, I´ve had to copy and paste each one individually.

Been onto help and support, but can´t find 

How to create an address book

Within each address book unit, admins can create address books that contain contacts.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Contact Center Management then Address Books.
  3. In the left-side panel, select a previously-created unit.
  4. Click Create Address Book. You can also click the plus icon next to the unit’s display name

I´m usually tech savy but this has me lost and frustrated, I´ve wasted so much time when i could have sent an email via my google account. I´ve searched every where from my account on the web not the app. Please help 

 


Show less

reply-icon Latest Reply - 

No Longer Receiving Login Verification Email

We are no longer receiving the login verification email messages. Gmail has recently changed their rules and require a valid SPF record. I believe Zoom's SPF record may be faulty. See https://www.spf-record.com/spf-lookup/zoom.us

Editing list of numbers in an invitation or calendar meeting description

Hello everyone!I have a question regarding Google Calendar and Zoom integration, specifically concerning the editing of numbers listed in meeting descriptions and invitations. When scheduling Zoom meetings, the meeting description and invitation incl... Show more

Hello everyone!

I have a question regarding Google Calendar and Zoom integration, specifically concerning the editing of numbers listed in meeting descriptions and invitations. When scheduling Zoom meetings, the meeting description and invitation include various countries' phone numbers, access codes, and passcodes for participants to join via phone. 

 

My question is: How can we edit these numbers listed in the Google Calendar meeting description and invitation to ensure that participants have the correct information to join the meeting? For example, I want to delete some numbers from descriptions automatically generated by Zoom, how can I do this? Any insights, tips, or workarounds from the community would be greatly appreciated. Have you encountered similar challenges, and if so, how have you addressed them?


Show less

Unable to reconnect calendar and 11111 error

I logged into Zoom to find a "your calendar isn't connected." error. When I click to re-connect, it takes me to a Microsoft screen with an incorrect account email and no ability to switch accounts. Additionally, when I try to add a new linked account... Show more

I logged into Zoom to find a "your calendar isn't connected." error. When I click to re-connect, it takes me to a Microsoft screen with an incorrect account email and no ability to switch accounts. Additionally, when I try to add a new linked account, a small red error message popup comes up with '11111'. I'm still able to add a zoom meeting link within Outlook so it seems to still be working eventhough there is the error message. I'm using Chrome Version 121.0.6167.184 (Official Build) (64-bit). Zoom One Pro subscription version 5.16.10 (26186)

 


Show less

Outlook Calendar

Zoom is no longer synching up with my Outlook account.  I used to be able to add the meeting to my calendar by clicking the button.   Now I have to download the file and when I open it I get an error message.  

 

Is anyone else having this issue?   

reply-icon Latest Reply - 

Error code 500 internal server error

Every time I try to add a meeting in Outlook, It acts like it's trying to add a Zoom meeting and then returns "500 Internal Server Error." I've tried removing the plug-in for Zoom and adding it back and no luck. Please help! 

reply-icon Latest Reply -