Cannot sign in to Windows desktop Zoom app

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2023-11-06 10:39 AM
When I try to join a meeting using the Windows desktop app, I get the following message:
"Your app version needs to be 5.13.5 or higher to sign in. Please contact your IT team to update your app."
This just happened today, all of a sudden. It was fine for a long time before today. I cannot login to the app to check for updates, etc. What can I do to fix this?
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2023-11-06 11:58 AM
*Update* I just ended up uninstalling the Zoom desktop client, and then downloaded and reinstalled a new version. This should help. I have a Zoom meeting later today so I will find out.

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2023-12-12 02:10 AM
Thanks a lot

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2023-11-06 06:22 PM
I tried installing the current version as well but that also didn't work. So I uninstalled the existing version of Zoom and was then able to install and run the newest version successfully.
