Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2025-03-13 04:54 AM - edited 2025-03-13 04:55 AM
Is there a way for the host to enable captions without subtitles automatically appearing on mobile and tablet devices?
Currently, when the host enables captions, desktop and laptop users can choose whether to turn them on, which works well. However, on mobile devices, subtitles appear automatically when captions are enabled.
This can be distracting for those who don’t need them and affects the overall user experience. As a result, some hosts in my company hesitate to enable captions to avoid complaints. However, they're receiving complaints from users who need captions. To better accommodate all participants, my company is even considering cancelling our Zoom subscription in favor of Microsoft Teams, which offers more flexibility in this area.
If mobile users had the same opt-in option as desktop users, hosts would be more likely to enable captions without concern about disrupting others.
Would it be possible for Zoom to update this setting so mobile users can choose whether to display captions, just like on desktops? This would improve the experience for everyone and encourage my company to continue using Zoom.