Zoom Clips
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什麼是 Zoom Clips?

Zoom Clips 提供一個方便的解決方案,可同時擷取影片和畫面內容,讓您可以輕鬆快速與其他人分享錄製的內容。展示產品特性或各種功能時,這項功能尤其實用。瀏覽下方 Zoom 社群的「近期活動」,加入 Clips 對話並與其他成員聯繫。若您仍需要支援協助,請瀏覽我們的 Zoom Clips 支援文章,或在下方發起新的討論!

近期活動

已解決! Where is the setting to allow users to download clips?

I create a lot of clips and I want to allow users to download the clip from the link I provide them. I found the following in the Admin Manual but I do not see the option to allow users to download clips. At the moment, users who try get a "The clip'... Show more

I create a lot of clips and I want to allow users to download the clip from the link I provide them. I found the following in the Admin Manual but I do not see the option to allow users to download clips.  At the moment, users who try get a "The clip's owner has turned off the download setting" but I cannot find the darn thing. 

 

To enable users to download clips, you need to navigate to the Settings tab of the user you want to enable this feature for. Under Zoom Clips, you can click the toggle to allow users who have access to clips to download their clip recordings. If this toggle is disabled, only admins will have the ability to download the clips. This setting can be adjusted at the user level, and if the toggle is greyed out, it means that the setting is locked at the account or group level and needs to be changed at those levels.


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autoclipping

In Polish language, the letter c with a diacritical sign (c + alt) is very frequently used. Unfortunately, using this letter starts immediate ZOOM and clip making. How to change the setting to avoid this?

 

Eryk

By
Newcomer
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Having trouble accessing Recording

Hi there. I recorded a conversation and all the media is there- i even see the waves of the audio file when i download it, but no sound comes back. i get this message "The media playback was aborted due to a corruption problem or because the media us... Show more

Hi there.  I recorded a conversation and all the media is there- i even see the waves of the audio file when i download it, but no sound comes back.  

i get this message "The media playback was aborted due to a corruption problem or because the media used features your browser did not support."

please help me retrieve this important audio agh!

this is the recording 

 


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已解決! Zoom Clips and storage space

Hi Are Zoom Clips recordings using the same cloud recording storage space, just like ordinary recordings from meetings and webinars? That is eg. 5GB available for Pro licenses is shared between all stored recording types? Or maybe it's currently usin... Show more

Hi

 

Are Zoom Clips recordings using the same cloud recording storage space, just like ordinary recordings from meetings and webinars? That is eg. 5GB available for Pro licenses is shared between all stored recording types?

Or maybe it's currently using some additional, unlicensed space?

 

I'm curious since it's not precisely mentioned anywhere.

 

Cheers

Lukasz


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By
Community Champion | Zoom Partner
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How to recover recording that was deleted from a trash?

Dear allPlease help me to as the service desk could help me with a file recovery that was deleted from trash.I need this recording as its super vital for me i did it 12 MArch 2025 . Yet the service desk is limited by process and procedures and see no... Show more

Dear all

Please help me to as the service desk could help me with a file recovery that was deleted from trash.

I need this recording as its super vital for me i did it 12 MArch 2025 . Yet the service desk is limited by process and procedures and see no option but to say NO.

 

So I want to ask commuinity are there an option like in onedrive to go back in recover files that were deleted during last 30 days from trash bin?

 

thank you

 


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Clips et configuration audio

Bonjour, 

Est-il possible d'activer le "Son d'origine pour le musiciens" lors de l'enregistrement de clips?

Si oui, comment?

 

Merci,

 

Daniel

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Zoom Keyboard Shortcuts

When I try using ctrl-shift-c in google docs in order to see word count, it either tries making a clip for zoom, even if I don’t have zoom open, or it doesn’t do anything when I disable it on zoom settings. It is really annoying, and is there anyway ... Show more

When I try using ctrl-shift-c in google docs in order to see word count, it either tries making a clip for zoom, even if I don’t have zoom open, or it doesn’t do anything when I disable it on zoom settings. It is really annoying, and is there anyway I can change it or disable it so that it won’t affect me? The shortcut literally has been cutting off input for other sites like google docs. I'm on Basic plan. I've already tried old solutions to this problem but for some reason the whole layout has changed and I no longer can change my keyboard shortcuts.


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How to require zoom clip viewers to enter an email or name before viewing clip?

Is there a way to require users to insert their name and email before viewing a zoom clip? Or requiring them to log into zoom before viewing? Right now all the viewers are appearing as "Guest User." This would help me monitor who is viewing my zoom c... Show more

Is there a way to require users to insert their name and email before viewing a zoom clip? Or requiring them to log into zoom before viewing? Right now all the viewers are appearing as "Guest User." This would help me monitor who is viewing my zoom clip and who is completing the recording. Thank you! 


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Unable to Share iPad Screen in Zoom Clips

Hello,I am trying to record a Zoom Clip while sharing my iPad screen, but I can't find the option to do so. When I start a regular Zoom meeting, I can share my iPad screen without any issues, either via AirPlay or a cable connection. However, in Zoom... Show more

Hello,

I am trying to record a Zoom Clip while sharing my iPad screen, but I can't find the option to do so. When I start a regular Zoom meeting, I can share my iPad screen without any issues, either via AirPlay or a cable connection. However, in Zoom Clips, I only see options to record my webcam or my desktop screen, but not an external device like my iPad.

Is there a way to share my iPad screen while recording a Zoom Clip? If not, is this feature planned for future updates?

Thanks in advance for your help!


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已解決! Remove Captions

Can someone please point me in the direction of removing the captions. I don't want the captions at the bottom of the video. Looking through the settings, I don't see the option to remove. Inserting a screenshot below. 

Screenshot here 

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