Zoom Clips
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zoom clips sound and video not syncing when played back, or downloaded

hello, I have recorded 72 clips and after editing, the sound and video doesn't match up.I am using a fairly new Mac air laptop, normally I have no issues with editing Loom clips, or editing other video content generally.I have tried playing the clips... Show more

hello, I have recorded 72 clips and after editing, the sound and video doesn't match up.

I am using a fairly new Mac air laptop, normally I have no issues with editing Loom clips, or editing other video content generally.

I have tried playing the clips on my iPhone 16, with and without wifi, but if I try to watch the clip and select a certain point in the video eg 2mins into the playing, the sound and video don't match for the rest of the clip.

 

I tried downloading the clip - the video and sound are not synced in the downloaded file.

My clients would need to access these clips for learning purposes.

I am faced with having to re-record EVERYTHING again, or change to use the app called Loom.
Please help me with any suggestions.

 


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Can't download transcript of a zoom clip

Hi, I've recorded a zoom clip that has a transcript which is visible from the URL. I'm able to download the clip but the download doesn't have the transcript. On my web portal, I can see the clip under "clips" but can't see it under "recordings" and ... Show more

Hi, I've recorded a zoom clip that has a transcript which is visible from the URL. 
I'm able to download the clip but the download doesn't have the transcript. 
On my web portal, I can see the clip under "clips" but can't see it under "recordings" and i'm not able to download the transcript this way.
How can I resolve downloading my transript ?


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Can’t hear computer audio while recording Zoom Clips

Hi everyone! I’ve been running into a problem when using the Zoom Clips feature. Whenever I create a clip and select “Share computer audio,” the clip records the audio just fine — but I can’t hear the audio myself while I’m recording. It’s like the s... Show more

Hi everyone! I’ve been running into a problem when using the Zoom Clips feature. Whenever I create a clip and select “Share computer audio,” the clip records the audio just fine — but I can’t hear the audio myself while I’m recording. It’s like the sound gets routed into the recording only, and not to my headphones or speakers.

 

Has anyone else faced this? Is there a setting I’m missing, or is this just how Zoom handles audio routing for Clips? Would love any help or workarounds!

 

Thanks in advance 


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Zoom Clips are missing basic but extremely important security feature

Zoom clips provide users with 3 options for how to share their clips: Anyone with the link can view: Allow anyone to view the clip without restriction. Anyone at Your Organization: Allow only members within your account to view the clip. Only invited... Show more

Zoom clips provide users with 3 options for how to share their clips:

  • Anyone with the link can view: Allow anyone to view the clip without restriction.
  • Anyone at Your Organization: Allow only members within your account to view the clip.
  • Only invited members can access this clip

Apparently, after speaking with Zoom support, it's not possible to restrict your Users not to use "anyone with the link can view" as a Zoom Admin. allowing only "Anyone at Your Organization" or "Only invited members"



In our company, this feature is necessary as we don't want our recordings to be publicly available with the link for security reasons.
What is also sad, is that this sharing option is the default one, and the default option cannot be changed by Zoom Admin.

I'm not sure how Zoom wants to compete with the alternatives available on the market, where SSO protection is a basic feature. We are in a situation where we need to restrict Zoom Clips for our users and keep using different alternatives


Is there a plan to provide this feature in the future? If yes, when?
Comments in this thread from the Zoom security team would be highly appreciated 

Thank you.


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Zoom Clips - Hubspot Integration

Great to see Zoom in the space of clip sharing. We would like to see if there is a way to integrate zoom clips to hubspot. We can use the clip links to send them to our prospects and track their usage and analytics on hubspot activity. Is there an op... Show more

Great to see Zoom in the space of clip sharing. We would like to see if there is a way to integrate zoom clips to hubspot. We can use the clip links to send them to our prospects and track their usage and analytics on hubspot activity. Is there an option to do this?


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ZoomClipにカスタムアバターで作成するボタンが表示されない

Zoom Clipに実装されたはずのカスタムアバターでの録画する機能、そのボタンが、ウェブポータル、Zoomデスクトップアプリともに表示されません。 その現象は有料アカウントのみであり、無料アカウントではしっかりと表示されています。アカウント設定も行っておりますが、原因がよくわかりません。 やったことZoomデスクトップアプリを再インストール Zoomウェブポータルの設定をON、ロックサインアウト、サインイン なおZoom社にはサポート依頼が出ています。 原因なのか?関連設定が影響しているのか?... Show more

Zoom Clipに実装されたはずのカスタムアバターでの録画する機能、

そのボタンが、ウェブポータル、Zoomデスクトップアプリともに表示されません。

 

その現象は有料アカウントのみであり、無料アカウントではしっかりと表示されています。

アカウント設定も行っておりますが、原因がよくわかりません。

 

やったこと

Zoomデスクトップアプリを再インストール 

Zoomウェブポータルの設定をON、ロック

サインアウト、サインイン

 

なおZoom社にはサポート依頼が出ています。

 

原因なのか?関連設定が影響しているのか?

解決策を探しています。


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Zoom Keyboard Shortcuts

When I try using ctrl-shift-c in google docs in order to see word count, it either tries making a clip for zoom, even if I don’t have zoom open, or it doesn’t do anything when I disable it on zoom settings. It is really annoying, and is there anyway ... Show more

When I try using ctrl-shift-c in google docs in order to see word count, it either tries making a clip for zoom, even if I don’t have zoom open, or it doesn’t do anything when I disable it on zoom settings. It is really annoying, and is there anyway I can change it or disable it so that it won’t affect me? The shortcut literally has been cutting off input for other sites like google docs. I'm on Basic plan. I've already tried old solutions to this problem but for some reason the whole layout has changed and I no longer can change my keyboard shortcuts.


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How to require zoom clip viewers to enter an email or name before viewing clip?

Is there a way to require users to insert their name and email before viewing a zoom clip? Or requiring them to log into zoom before viewing? Right now all the viewers are appearing as "Guest User." This would help me monitor who is viewing my zoom c... Show more

Is there a way to require users to insert their name and email before viewing a zoom clip? Or requiring them to log into zoom before viewing? Right now all the viewers are appearing as "Guest User." This would help me monitor who is viewing my zoom clip and who is completing the recording. Thank you! 


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Unable to Share iPad Screen in Zoom Clips

Hello,I am trying to record a Zoom Clip while sharing my iPad screen, but I can't find the option to do so. When I start a regular Zoom meeting, I can share my iPad screen without any issues, either via AirPlay or a cable connection. However, in Zoom... Show more

Hello,

I am trying to record a Zoom Clip while sharing my iPad screen, but I can't find the option to do so. When I start a regular Zoom meeting, I can share my iPad screen without any issues, either via AirPlay or a cable connection. However, in Zoom Clips, I only see options to record my webcam or my desktop screen, but not an external device like my iPad.

Is there a way to share my iPad screen while recording a Zoom Clip? If not, is this feature planned for future updates?

Thanks in advance for your help!


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Resolved! Remove Captions

Can someone please point me in the direction of removing the captions. I don't want the captions at the bottom of the video. Looking through the settings, I don't see the option to remove. Inserting a screenshot below. 

Screenshot here 

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