Zoom Clips
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Recent Activity

Zoom Clips not loading

I've tried a number of times to create a brief Zoom Clip. I also tried different settings. Clips between 15-30 seconds. All appear unloadable. The software says 'the video cannot be loaded either because the server or network failed or because the fo... Show more

I've tried a number of times to create a brief Zoom Clip. I also tried different settings.  Clips between 15-30 seconds. All appear unloadable.  The software says 'the video cannot be loaded either because the server or network failed or because the format is not supported. '  I know it's in Beta testing.  Is this commonly occurring or is there a solution?


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Recording playback error

My cloud recording of a meeting is saying "The media playback was aborted due to a corruption problem or because the media used features your browser did not support." after about 1 hour of playing fine. Any help would be appreciated.

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Annotate function on Clips

Hello Zoom Community, Can someone instruct me please where to find the annotate function when recording on Clips using a Windows PC? The quick start guide for Zoom Clips states it should be located on floating toolbar but I am unable see it! I have a... Show more

Hello Zoom Community, 

 

Can someone instruct me please where to find the annotate function when recording on Clips using a Windows PC?

 

The quick start guide for Zoom Clips states it should be located on floating toolbar but I am unable see it! 

 

I have a Zoom Workplace Pro account. 

 

Thank you 


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Shortcut Alt+C messing up with work

Hello Tech Support, It has started recently - I'm typing in Word or WhatsApp and whenever I press (Alt+C), which for years has been a way of producing a specific letter in a language other than English, it now opens up a window for a new Zoom clip. I... Show more

Hello Tech Support,

 

It has started recently - I'm typing in Word or WhatsApp and whenever I press (Alt+C), which for years has been a way of producing a specific letter in a language other than English, it now opens up a window for a new Zoom clip. It makes my work a real hassle as I cannot type properly or need to log out of Zoom whenever I want to type anything.

Disabling Clips does not seem like a viable option for me as I would like to use them too - I believe you created them to be used!

 

Could you please fix it this ALT+C shortcut on Zoom as soon as possible?

 

Best regards, K.


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Cut the wrong bit off my recording!

Can anyone help!
I attempted to cut the last piece of a video using the trim button and unfortunately I cut the main piece I wanted to keep!!  Is there any way I can retrieve the piece I trimmed 😞

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Create up to 5 clips

Hello, It says based on your current license I can creat up to 5 clips. Is that 5 clips per month or only 5 clips forever. If I delete them all, can I create 5 more?

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Request a zoom clip from my customer?

Is there a way to have a button on my website that requests a zoom clip from my customer?

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Zoom clip won't download!

Hey, I have a zoom clip with 1 hr 28 mins record time. There's no option to download it from the '...' icon like with my other shorter clips. Also, it shows as having 0 seconds of record time when in fact it's 1 hr 28 mins! Has anyone else had this i... Show more

Hey, 

 

I have a zoom clip with 1 hr 28 mins record time. There's no option to download it from the '...' icon like with my other shorter clips. Also, it shows as having 0 seconds of record time when in fact it's 1 hr 28 mins! Has anyone else had this issue? How can I fix this?

 

Looks like a Zoom error to me!

 

Thanks


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Zoom Clips - Love it! Also, use it with PitchHub's Teleprompter

This is a plug for PitchHub's Teleprompter App on Zoom's Marketplace BUT I love the 'NEW' Zoom Clips integration with the App. I use the teleprompter to keep on track to record in high quality videos and trim the recordings as needed. I hope the Zoom... Show more

This is a plug for PitchHub's Teleprompter App on Zoom's Marketplace BUT I love the 'NEW' Zoom Clips integration with the App. 

I use the teleprompter to keep on track to record in high quality videos and trim the recordings as needed. 

 

I hope the Zoom Community finds this useful! 

We produced a 'HOW TO' video also: 

https://www.youtube.com/watch?v=H7Egyoj_UT4 

 

Email us with any questions - ***********


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Clips - Thumbnail image for share link

It doesn't look like there is a location for the "Clips" feature yet so I've added this under "mail" as we're looking for an email feature or setting. We are looking to download the thumbnail when we click "share" for Clips. For example, in Vidyard, ... Show more

It doesn't look like there is a location for the "Clips" feature yet so I've added this under "mail" as we're looking for an email feature or setting.

 

We are looking to download the thumbnail when we click "share" for Clips. For example, in Vidyard, when you click share, it creates an image thumbnail with the link attached that can be copied into an email. It looks like the regular thumbnail selected in the program but adds a "play" button in the middle to show it links to a video. In Zoom, clicking "share" gives a long link to the video only. It does not appear you can download the thumbnail with the link or separately.

 

Is this possible to do with Zoom?


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