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Annotate function on Clips

Hello Zoom Community, Can someone instruct me please where to find the annotate function when recording on Clips using a Windows PC? The quick start guide for Zoom Clips states it should be located on floating toolbar but I am unable see it! I have a...

Recording playback error

My cloud recording of a meeting is saying "The media playback was aborted due to a corruption problem or because the media used features your browser did not support." after about 1 hour of playing fine. Any help would be appreciated.

dtorino by • Newcomer
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Shortcut Alt+C messing up with work

Hello Tech Support, It has started recently - I'm typing in Word or WhatsApp and whenever I press (Alt+C), which for years has been a way of producing a specific letter in a language other than English, it now opens up a window for a new Zoom clip. I...

Cut the wrong bit off my recording!

Can anyone help!I attempted to cut the last piece of a video using the trim button and unfortunately I cut the main piece I wanted to keep!! Is there any way I can retrieve the piece I trimmed 

Create up to 5 clips

Hello, It says based on your current license I can creat up to 5 clips. Is that 5 clips per month or only 5 clips forever. If I delete them all, can I create 5 more?

Zoom clip won't download!

Hey, I have a zoom clip with 1 hr 28 mins record time. There's no option to download it from the '...' icon like with my other shorter clips. Also, it shows as having 0 seconds of record time when in fact it's 1 hr 28 mins! Has anyone else had this i...

TamarW by • Newcomer
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  • 3 replies
  • 1 likes

Zoom Clips not loading

I've tried a number of times to create a brief Zoom Clip. I also tried different settings. Clips between 15-30 seconds. All appear unloadable. The software says 'the video cannot be loaded either because the server or network failed or because the fo...

Clips - Thumbnail image for share link

It doesn't look like there is a location for the "Clips" feature yet so I've added this under "mail" as we're looking for an email feature or setting. We are looking to download the thumbnail when we click "share" for Clips. For example, in Vidyard, ...