Zoom App Marketplace
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

What is Zoom App Marketplace?

Zoom App Marketplace has more than 2,000 apps that enhance your Zoom experience and improve workflow and collaboration. Explore the Zoom Community's Recent Activity below to join the Marketplace conversation and connect with other members. If you're still looking for support, browse our Zoom Apps and Marketplace support articles or start a new discussion below!

Recent Activity

Resolved! App won't open (Mac)

I'm not sure where I should post this. I downloaded the Zoom app but something must have happened during download and it won't work correctly. Now, when I try to launch the app, a little window shows up with the icon for system settings and a box tha... Show more

I'm not sure where I should post this. I downloaded the Zoom app but something must have happened during download and it won't work correctly. Now, when I try to launch the app, a little window shows up with the icon for system settings and a box that says "Done." I can't delete the app in order to reinstall it. I can't drag it to trash and I can't open it to uninstall. Any ideas?

 

Thanks.


Show less

reply-icon Latest Reply - 

Autentifizierung Problem

Hoi, ich hoffe, ihr könnt mir helfen. Seit dem letzten Update in Zoom funktioniert meine Integration mit Fred, meinem AI-Assistenten von Firefly, nicht mehr. Er sagt, bei jedem Zoom-Call lasse ich ihn nicht rein, obwohl alle Einstellungen korrekt sin... Show more

Hoi, ich hoffe, ihr könnt mir helfen. Seit dem letzten Update in Zoom funktioniert meine Integration mit Fred, meinem AI-Assistenten von Firefly, nicht mehr. Er sagt, bei jedem Zoom-Call lasse ich ihn nicht rein, obwohl alle Einstellungen korrekt sind. Zoom hat im Update eine Autorisierung eingefügt, die ich nicht ganz verstehe. Weiß jemand, was ich tun kann, damit es wieder wie vor dem Update läuft?

 

Ich danke euch für eure Unterstützung.

 

--

 

Hi, I hope you can help me. Since the latest update in Zoom, my integration with Fred, my AI assistant from Firefly, no longer works. He says that I don’t allow him into any Zoom calls, even though all the settings are correct. Zoom introduced an authorization in the update that I don’t quite understand. Does anyone know what I can do to get it working like it did before the update?

 

Thank you for your support.


Show less

Question about Transitioning away from JWT apps

Hi, I'm new to creating app integrations, the company I work for develops a software product with an app integration with zoom and we've noticed it's stopped working, so I was asked to find a solution. Our platform requires an API Key, API Secret, an... Show more

Hi, I'm new to creating app integrations, the company I work for develops a software product with an app integration with zoom and we've noticed it's stopped working, so I was asked to find a solution. Our platform requires an API Key, API Secret, and an IM Chat History token, so I suspect the issue is that we were using a JWT app and since it depreciated, it's disappeared from our account, breaking the integration. Are there any other app types I should be aware of, or is this the only possibility?

 

Assuming I'm correct, it looks like we are supposed to use an OAuth or OAuth Server-to-Server app instead, but it does not appear that either of those have the same types of credentials. Is there a way to make these work without modifying our company's software, or will it require additional development on our side?


Show less

reply-icon Latest Reply - 

Zoom Apps External User

How can I turn off the ability for external users to use third-party apps from the Zoom Marketplace? An organization-internal user is claiming that an external user has been using a third-party app in meetings hosted by one of our internal users. For... Show more

How can I turn off the ability for external users to use third-party apps from the Zoom Marketplace?

 

An organization-internal user is claiming that an external user has been using a third-party app in meetings hosted by one of our internal users. For internal users, any and all apps must be approved by an admin, but I cannot find a setting that limits the permission of outside members. If this is not possible, it would be a security-friendly feature for organizations to control the apps that interact with our meetings.


Show less

reply-icon Latest Reply - 

Mentimeter

Hello! I get the following message when trying to open Mentimeter app during zoom: Application error: a client-side exception has occurred (see the browser console for more information). Not sure where to look for more info - first time mentimeter us... Show more

Hello!  I get the following message when trying to open Mentimeter app during zoom: 

Application error: a client-side exception has occurred (see the browser console for more information).

 

Not sure where to look for more info - first time mentimeter user...  any ideas what i'm missing?


Show less

API Scope "report:read:admin" not available in Business Plan

Hi!I work in a Company that has the Business Plan. We are trying to use the `reportMeetingParticipants` API operation [Link] that requires the "report:read:admin" Scope, but I am not finding this scope to add.I tried to upload the screenshots here, b... Show more

Hi!

I work in a Company that has the Business Plan. We are trying to use the `reportMeetingParticipants` API operation [Link] that requires the "report:read:admin" Scope, but I am not finding this scope to add.

I tried to upload the screenshots here, but I don't have permission to upload images... 

Can I have some clear instructions to how to add this scope?

I don't have a "Report" scope type in the left bar when selecting the scopes, and I could find any "report:" scope inside any other scope type.

 

Thanks in advance for the help

Breno


Show less

reply-icon Latest Reply - 

Zoom does not launch

I removed Fathom and now my Zoom is not launching. Adding or removing should not have interfered with zoom. I see other people are having the same problem.

Removing Fathom and what else is best?

Hi,

 

I downloaded Fathom for note taking but it doesn't cover Webinars which is my main requirement.  

 

Q1. How do I remove it?

 

Q2. What app would be best for recording a transcript of a webinar?

 

Thanks guys

 

Tom

Zoom meeting details not auto-syncing to Salesforce

The salesforce-zoom integration has been in our org for some time now but users noticed that the meeting details were not populating automatically. After the user has ended the meeting, these fields:-Zoom Status: Remains as open-Meeting Type: Stays a... Show more

The salesforce-zoom integration has been in our org for some time now but users noticed that the meeting details were not populating automatically. After the user has ended the meeting, these fields:
-Zoom Status: Remains as open
-Meeting Type: Stays as scheduled
-Participants doesn’t update
-Participant count doesn't update
-Zoom meeting Start time doesn’t update
-Zoom meeting end time doesn’t update
-Duration (mins) doesn't update

 

ps. The 'Sync Zoom Meeting Details' button were working to populate the mentioned fields however it should be auto-syncing.

 


Show less

Can't uninstall or update to new versions of zoom

I need to join a zoom meeting, but I am prompted to update my zoom. My zoom version is currently at 5.15, I need to update to 6.00. The update process necessitates the uninstallation of the previous version. I am faced with this error message: "The p... Show more

I need to join a zoom meeting, but I am prompted to update my zoom. My zoom version is currently at 5.15, I need to update to 6.00. The update process necessitates the uninstallation of the previous version. I am faced with this error message:

 

"The path "C:\Users\mhonn\AppData\Local\Temp\4C1F4B~2\target.msi" cannot be found. Verify that you have access to this location and try again, or try to find the installation package "target.msi" in a folder from which you can install the product Zoom (64-bit)."

 

I do not know how to progress from this. Send help. 

 


Show less