cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Premium apps in my plan do not work

Zbigniew
Newcomer
Newcomer

Zoom in Workplace pro announces that the plan contains using premium applications (e.g. Fathom) free for one year.

After installing Fathom and finishing the trial period, Fathom is not working properly. I wrote to Fathom and they even do not know that Zoom is promoting their app as free for one year... What is going on about it? Do you know more?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Zbigniew.

 

Not that it's not there somewhere... but I've never seen an offer for free Premium apps.  Only the "Essential" apps are available for free.  See this Zoom News article for info:

https://news.zoom.us/auctor-sed-posuere-sit-16/ 

 

If you have any screen shots of the free offer for Premium apps, please post here.


Ray -- check out the GoodClix website.