Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Meeting summary going to all participants instead of only me

Hi, we've just started trialling the meeting summary with AI companion however, one of our early users has found that even though Share Summary with only me (Meeting host) is selected, the summary has been shared with all participants.Is there some o... Show more

Hi, we've just started trialling the meeting summary with AI companion however, one of our early users has found that even though Share Summary with only me (Meeting host) is selected, the summary has been shared with all participants.

Is there some other setting that overrides the share settings or is this a fault?


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Help Us With One Critical Question Zoom AI Can’t Answer

How is Zoom AI Companion helping you with your job? We want to understand how Zoom AI Companion makes our users more effective in their work week. Please help us out by filling out this short survey. If you can get other Zoom AI Companion users in yo... Show more

How is Zoom AI Companion helping you with your job?

 

We want to understand how Zoom AI Companion makes our users more effective in their work week. Please help us out by filling out this short survey

If you can get other Zoom AI Companion users in your company to respond, that will only give us more insight. Please share the survey link.

 

And, as a thank you for submitting your responses and encouraging other users to do the same, we will make a $5 USD donation through our Zoom Cares program to one of three nonprofits for each completed survey (up to a total donation amount of $5,000).

You can take the survey here!


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Why didn't AI Companion save notes?

Hey all - I turned on AI Companion for a group call and it never sent me notes and I don't see them in my Zoom AI Companion tab. This has happened a few times before. Am I missing a step I should have done to have AI Companion save the notes and emai... Show more

Hey all - I turned on AI Companion for a group call and it never sent me notes and I don't see them in my Zoom AI Companion tab. This has happened a few times before. Am I missing a step I should have done to have AI Companion save the notes and email them to me? Thanks!


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AI Summaries Matched with Incorrect Date

I use Zoom AI Summaries for all my meetings and have found them really helpful. However, when I log into Zoom and look at the Zoom AI Companion tab for my list of summaries, many are matched with the wrong date. For example, I click on the summary in... Show more

I use Zoom AI Summaries for all my meetings and have found them really helpful. However, when I log into Zoom and look at the Zoom AI Companion tab for my list of summaries, many are matched with the wrong date. For example, I click on the summary in my list that is supposed to be for Feb 25, but when I open it, I get the summary from Jan 26. Is there a fix for this? It makes it really challenging to find the correct meeting summary easily. 

Thanks


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Resolved! HIPPA compliance & New AI Terms & Condition

I see there is new AI language in the terms & agreements. How does that impact the HIPPA compliance considerations? How does the AI ignore the PHI? I haven't been able to get int touch with actual support, but would need a legal answer on this from Z... Show more

I see there is new AI language in the terms & agreements. How does that impact the HIPPA compliance considerations? How does the AI ignore the PHI? I haven't been able to get int touch with actual support, but would need a legal answer on this from Zoom.


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AI Companion

I Have the Ai companion enabled on my web base account. I hosted a recorded meeting yesterday that the Ai companion was not enabled and did not do the summary. The only thing I can think that happened was that this meeting time and date had to be mov... Show more

I Have the Ai companion enabled on my  web base account. I hosted a recorded meeting yesterday that the Ai companion was not enabled and did not do the summary. 

The only thing I can think that happened was that this meeting time and date had to be moved. I use Microsoft outlook to do this,  

Has anyone else had this happen and if so how did you prevent and fix it 


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Resolved! Pulling Zoom companion data (prompts, content generated) to SIEM solution

Hi, We are looking to enable Zoom Companion for the whole company, but we don't manage to figure out our way to govern it. Is there a way to export the companion data that was sent to the AI providers and the one that is brought back by the models to... Show more

Hi, 
We are looking to enable Zoom Companion for the whole company, but we don't manage to figure out our way to govern it. Is there a way to export the companion data that was sent to the AI providers and the one that is brought back by the models to any type of SIEM solution? 

 

Thanks, 
Os 


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Can alternative hosts also receive Meeting Summaries?

Hello, I am working at my company's IT department and am collecting questions for our users' reference. If the original creator of the meeting were to assign another individual as an alternative host with AI Companion/Meeting Summary on, will the alt... Show more

Hello, I am working at my company's IT department and am collecting questions for our users' reference.

 

If the original creator of the meeting were to assign another individual as an alternative host with AI Companion/Meeting Summary on, will the alternative host receive a meeting summary in addition to the original host?

 

Thanks!


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Resolved! How long does it take to receive an AI Companion meeting summary?

Meeting Summary was turned on automatically for my meeting. Recording was turned on manually a few minutes after the meeting started. I've received an email telling me how to access the video, audio and chat for the meeting. AI Companion "catch up" d... Show more

Meeting Summary was turned on automatically for my meeting.  Recording was turned on manually a few minutes after the meeting started.  I've received an email telling me how to access the video, audio and chat for the meeting.  AI Companion "catch up" did work during the meeting.  It is now more than an hour since the meeting ended.  I see where to access the summary, https://us02web.zoom.us/user/meeting/summary#/list, but it is grayed out.   Is a delay in generating the summary normal?  Should I expect it to show up eventually?


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