how to stop antomatic billing

[xumaster108]

I did not made automatic payment.  I bought a new plan from expire date of old plan. But  zoom charged me both.  so how to stop the old plan?

[Rupert]

Hi @xumaster108 

You should be able to cancel your subscription at https://zoom.us/billing.

Or you can contact Zoom Billing Support 

https://support.zoom.us/hc/en-us/categories/201137176

Hope this helps.

Rupert

[j_aristo]

Hi,

I wanna ask hot to stop automatic billing. I cannot login my zoom account because i cannot verify it from email. The email account cannot be openned cuz for a reason. Zoom account is : ugegyydijejgwuhuoi@niwghx.online.

Thanks b4. I hope I can solve that problem.