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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

STOP THIS BILLING Please!!

tmachty
Newcomer
Newcomer

I cancelled my account and Zoom keeps billing me. I tried calling the number on the website, it's invalid. 

 

HOW CAN I STOP THIS BILLING?

4 REPLIES 4

alena_zlc
Zoom Employee
Zoom Employee

Hi @tmachty 

 

Sorry you are having this issue. Here is a link to create a support ticket with our billing team. 
https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555 

 

Good day. I  any fcancelled my Zoom account two months before renewal and I am being charged for something I did not purchase to use on an account that does not exist. Please desist from sending me any more bills as this is knowing being viewed as harassment.

Regards,

Karryl Griffin-Corbie.

Alena, im crazy about billing
why i cant talk to the human being?
why i cant cancell billing?
what i have to do to cancel my billing
if i cacelled subscription

Karryl
Newcomer
Newcomer

* I cancelled my Zoom account.