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Bill alredy paid but not update

rajnikam2685
Newcomer
Newcomer

Bill already paid but till not update  in ur system help me

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @rajnikam2685 if you have your Zoom account number and invoice number ready, use the express payment to settle your bill.

 

Another way to pay your Zoom invoice is by following these steps:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Billing.
  3. Click the Invoice History tab.
  4. Select the invoice/s you want to pay.
    Note: Unpaid invoices will have an Open status while successfully paid invoices will show as Collected.
  5. Click Continue to Pay.

Refer to the list of common billing errors if you encounter any problems paying invoices.

 

Suggest turning on receive payment and invoice notifications; therefore, will receive a notification if your payment went through successfully or if the new form of payment was accepted, make sure your billing contact is updated.

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Zoom Community Moderator
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Jameswalter
Contributor III
Contributor III

In the navigation menu, click Account Management then Billing. Click the Invoice History tab. Select the invoice/s you want to pay. Note: Unpaid invoices will have an Open status while successfully paid invoices will show as Collected.