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2022-11-22
04:10 PM
- last edited on
2023-04-28
01:33 PM
by
Bri
I have received a billing from zoom saying that my next billing is coming this Nov 29.
I am shock and confused and even angered.
My account was suspended earlier this year with code (1003)
This problem was never solved. I had paid for this account and was not able to use the service for almost the whole term.
As it was suspended, I can't log Into my account management. Now zoom is asking for a new billing which I can't even cancel? I am using another account of mine to post this.
This is just ridiculous. Pls assist me with the canceling instruction. Thank you
2022-11-23 05:55 AM
Hi, @AZ92. thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.
https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032