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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

STOP THIS BILLING Please!!

minheelee
Newcomer
Newcomer

‎2024-06-10 05:42 AM

I cancelled my account and Zoom keeps billing me. I've already paid for all the bills

HOW CAN I STOP THIS BILLING? 

I don't want to pay anymore..

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Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

‎2024-06-27 12:12 PM

Hi @minheelee,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555

Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.





If this helped, please remember to click on the "Accept as Solution" button below.

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