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2023-05-29 09:40 AM
Hello There,
Yesterday i signup to zoom and purchased a pro subscription using an invalid email. It was a mistake. after purchasing i didn't receive any email due to the wrong email. also I'm not able to login to that account because it's asking OTP from that email.
now how i can recover the account?
Thank you
Mobin
2023-05-31 08:51 AM
Hi @mobin, and welcome to the community! You will need to contact our Billing team at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032
Hope this helps!
2023-11-19 03:26 AM
Man I just did the same thing. used .org vs .com. Did you find a resolution?