Request for Refund of Account Credits

[Wonjuchurch]

Hello,

I am requesting a refund for the credits currently applied to my Zoom account.

• Annual plan purchase date: December 6, 2025

• Annual plan charge: $175.89

• Business plan mistaken purchase date: December 7, 2025

• Business plan charge: $65.82

• Total amount currently shown as credit: $217.82

• Service usage after purchase: No usage

• Cancellation date: December 7, 2025

• Future plan to use Zoom: None

I mistakenly purchased the Business plan one day after the annual plan. I canceled all subscriptions immediately and have not used any Zoom services after these payments.
Since I do not plan to use Zoom further, I kindly request that the $217.82 credit be refunded to my original payment method, rather than remaining as account credit.

I would greatly appreciate your help in processing this refund.
Thank you.