Used wrong email during sign and purchased zoom pro package

[mobin]

Hello There, 

Yesterday i signup to zoom and purchased a pro subscription using an invalid email. It was a mistake. after purchasing i didn't receive any email due to the wrong email. also I'm not able to login to that account because it's asking OTP from that email. 

now how i can recover the account?

Thank you

Mobin

[Bri]

Hi @mobin, and welcome to the community! You will need to contact our Billing team at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

Hope this helps!

[SchoolpsychJe]

Man I just did the same thing. used .org vs .com. Did you find a resolution?