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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Reaching A Representative...

CStarks
Newcomer
Newcomer

‎2023-11-07 09:32 AM

Does anyone else find it very difficult to reach a representative about simple things like "Dropped Calls" and "cancellation of services", such as webinars/license obtaining? If so, what was your work-around? Have you found a customer service person to help you timely? How?

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2023-11-07 09:40 AM

For the 'webinars/license obtaining' piece, you'll probably be able to reach someone in sales at +1 (888)799-9666  in the USA. Always easier to get a person when you're potentially giving them more money 🙂