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Reaching A Representative...

CStarks
Newcomer
Newcomer

‎2023-11-07 09:32 AM

Does anyone else find it very difficult to reach a representative about simple things like "Dropped Calls" and "cancellation of services", such as webinars/license obtaining? If so, what was your work-around? Have you found a customer service person to help you timely? How?

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2023-11-07 09:40 AM

For the 'webinars/license obtaining' piece, you'll probably be able to reach someone in sales at +1 (888)799-9666  in the USA. Always easier to get a person when you're potentially giving them more money 🙂