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2025-06-05 07:39 PM
I need a 2F authentication reset or cancelation form. I can not get a representative to take my request . The chat just circles me around to log in, or reset password and to solve the problem from inside my Pro account. The problem is that I can not log in because my phone broke and I can not access Authy for the 2 step authentication so I can not solve the problem this way because I can not log in.
I am the admin of my account so no one else can enable me. This is the reason I need to to reset or cancel the 2 F Authentication settings. Please send me the form to verify my id instead of asking me to log in because I can not.
Send the form to ***********
2025-06-10 08:59 AM
Hi @Lilo ,
I have just reset 2FA for you. Let me know if you need further assistance.
Thanks!
Zoom Community Team