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Purchased but not activate

JavedMadni
Newcomer
Newcomer

‎2022-06-05 06:45 PM - last edited on ‎2023-04-19 08:49 AM by Community Moderator | Employee

I had purchase zoom pro account on 03-06-2022, but still I am on basic account. what is process to activate it.. thanks

 

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Mok
Zoom Employee
Zoom Employee

‎2022-06-06 03:44 AM - edited ‎2022-06-06 03:44 AM

Hi, @JavedMadni  Have you assigned the license to your user account? Please have a look at https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-license for more details.

 

If this has answered or helped find a solution to your question, please click the Accept as Solution button below so that others in the Community may benefit as well.
Cheers!

JavedMadni
Newcomer
Newcomer

‎2022-06-07 11:09 AM

Payment Processed

 

 

Dear Mohammed Javeed Shaikh,

Thank you for your payment of INR1,534.00; that was processed on 06/04/2022.

Thank you for your business!
On October 1, 2021, the Reserve Bank of India’s (RBI) directive on the processing of e-mandates for recurring payments, went into effect and applies to all recurring transactions on Indian-issued credit and debit cards.

Please note that if you are affected by this mandate, your payment may still be processing. Please refer to our FAQ and support article for any questions.
Received mail like this 
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