I didn't enter my card information, but the payment has been made.

[heon]

Hi, I am Korean.
I didn't enter my card information, but I paid a lot of money.

And I don't have payment information in my account, and I only have one account, but I don't know where it was paid. I want a refund. I also tried to inquire by e-mail, but there was no reply.

What should I do?

[VA]

@heon Hello and welcome to the Zoom Community! This forum is for questions regarding the Zoom Contact Center product. Because our community is public, we are not able to assist with billing inquiries. For assistance with your account and billing, please find options for Zoom Support here.