cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Impossible form to upgrade from Basic to Pro

HAF
Newcomer
Newcomer

Several people have said that it is impossible to upgrade from Basic to Pro as an individual because you are told to fill in details of a business account.

 

When will this be addressed? otherwise, why have a Forum?!!!

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

I see you are active in this same discussion on https://community.zoom.com/t5/Team-Chat/Upgrading-to-Pro-if-you-re-not-a-business/td-p/59197 - please see replies on that thread.