Impossible form to upgrade from Basic to Pro

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Several people have said that it is impossible to upgrade from Basic to Pro as an individual because you are told to fill in details of a business account.

When will this be addressed? otherwise, why have a Forum?!!!

1 REPLY 1

I see you are active in this same discussion on https://community.zoom.com/t5/Team-Chat/Upgrading-to-Pro-if-you-re-not-a-business/td-p/59197 - please see replies on that thread.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!