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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Upgrading to Pro if you're not a business

RJRP
Newcomer
Newcomer

I want to upgrade to Pro but the form asks for business / company name.  I'm just a private individual - do I leave this  blank?

1 ACCEPTED SOLUTION

MicahHoffman
Community Champion | Employee
Community Champion | Employee

Hello!

You can leave that blank, or use your name, you are not required to be a business to upgrade your plan! Let me know if you have any trouble upgrading!

Thanks,

Micah

 

View solution in original post

4 REPLIES 4

MicahHoffman
Community Champion | Employee
Community Champion | Employee

Hello!

You can leave that blank, or use your name, you are not required to be a business to upgrade your plan! Let me know if you have any trouble upgrading!

Thanks,

Micah

 

Hi Micah - I have the same problem it will not let me leave it blank and move onto the checkout!

Thanks Jen

 

 

I have the same problem. Very frustrating. Can it be sorted at last!

bstrelko
Community Champion | Customer
Community Champion | Customer

Per @MicahHoffman 's second suggestion (everyone here seemed to jump at the first), please use your name as the company name.

 

You are also welcome to contact Zoom Sales to work with a human to accomplish this. Their USA number is +1 (888)799-9666