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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Check out these Top Solutions for Billing and Account Management!

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-27 01:55 PM - edited ‎2024-06-05 10:56 AM

1.

Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses!

Are you still having this problem? Please check out the following article from our Zoom Support site: Assigning Zoom Licenses

 


2.

Need to change the email address associated with your account?

Still need help? There’s a lot of helpful information found in the following article on our Zoom Support site: Changing The Email Address Associated With Your Account

 

 

3.

Not receiving activation messages?

For more information, please review: Not Receiving Emails From Zoom 

 

 

4.

Have questions about purchasing or renewing your Zoom subscription?

Still have questions? Check out the following article: Upgrading Your Account And Add-Ons


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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