cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Check out these Top Solutions for Billing and Account Management!

Bri
Community Moderator | Employee
Community Moderator | Employee

1.

Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses!

Are you still having this problem? Please check out the following article from our Zoom Support site: Assigning Zoom Licenses

 


2.

Need to change the email address associated with your account?

Still need help? There’s a lot of helpful information found in the following article on our Zoom Support site: Changing The Email Address Associated With Your Account

 

 

3.

Not receiving activation messages?

For more information, please review: Not Receiving Emails From Zoom 

 

 

4.

Have questions about purchasing or renewing your Zoom subscription?

Still have questions? Check out the following article: Upgrading Your Account And Add-Ons


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 REPLIES 0