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Check out these Top Solutions for Billing and Account Management!

Bri
Community Moderator | Employee
Community Moderator | Employee

1.

Is your account still showing Basic after purchasing a Zoom subscription? Ensure you have assigned the licenses!

Are you still having this problem? Please check out the following article from our Zoom Support site: Assigning Zoom Licenses

 


2.

Need to change the email address associated with your account?

Still need help? There’s a lot of helpful information found in the following article on our Zoom Support site: Changing The Email Address Associated With Your Account

 

 

3.

Not receiving activation messages?

For more information, please review: Not Receiving Emails From Zoom 

 

 

4.

Have questions about purchasing or renewing your Zoom subscription?

Still have questions? Check out the following article: Upgrading Your Account And Add-Ons


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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