Issue finding BBA setup with Zoom Workplace Business account.

[VAC66]

Hi,

My organization has a Zoom Workplace Business account. We are not a healthcare organization, but we need to follow HIPAA regulations in our work. I am researching the setup of a BAA specifically for future AI Companion usage. I am following this link https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067751. However, when I go to Plans and Billing > Plan Management > Discover our other popular products, the Business Associate Agreement (US only) does not appear. 

Can anyone help me find the BAA option for our account? 

[Mandel · Accepted solution]

Hi @VAC66 ,

The steps you described only apply if you already have a Healthcare Plan. Since you're currently subscribed to a Business plan, please contact Sales to sign a BAA with Zoom. 

I hope this was helpful. Let me know if there are further questions.

Best,
Zoom Community Team

[VAC66]

Thank you for your assistance.