Cancel Zoom

[paulforbes]

Zoom has given great service to our company while we were customers. Now we want to cancel our subscription, they're not responding to our emails. Anyone else going through this sort of thing?

[MGSR]

Hi @paulforbes, thank you for using the Zoom Community to seek support on this. We’re sad to hear you want to leave ☹️. We have shared your post with our digital customer success team, who will be in touch. Thank you for your patience!

[aileenfelix]

Hi @paulforbes - I've reached-out via email to connect and our internal resources who can provide assistance are now involved in that conversation. I'm sorry to hear about the experience you had recently. Rest assured we are committed to addressing your concerns and we will continue the conversation through the email I sent to provide focused support. Thank you for your patience and understanding.